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Other Things We ❤: usability.gov

This week, we wanted to share one of our favorite online resources: usability.gov. Usability.gov is the federal government’s leading resource for free user experience (UX) resources, including...

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How do you explain a deductible… in plain language?

With the launch of the Health Insurance Marketplace on October 1, millions of Americans must quickly learn a foreign language: health insurance speak. Many of these words and concepts are very...

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Things We ❤: Hamilton

It would be pretty surprising at this point if you hadn’t heard about Hamilton: An American Musical — the Broadway show that chronicles the life of Founding Father Alexander Hamilton. It has become a...

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Other Things We ❤: usability.gov

This week, we wanted to share one of our favorite online resources: usability.gov. Usability.gov is the federal government’s leading resource for free user experience (UX) resources, including...

View Article

How do you explain a deductible… in plain language?

With the launch of the Health Insurance Marketplace on October 1, millions of Americans must quickly learn a foreign language: health insurance speak. Many of these words and concepts are very...

View Article


Things We ❤: Hamilton

It would be pretty surprising at this point if you hadn’t heard about Hamilton: An American Musical — the Broadway show that chronicles the life of Founding Father Alexander Hamilton. It has become a...

View Article

Too much space. Period.

This week, we’re weighing in on one of the great debates of our grammatical lifetimes: do you use a single space or a double space after the period (or other punctuation) at the end of a sentence?...

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The Making of We ❤︎ Health Literacy

It’s hard to believe, dear readers, but We ❤︎ Health Literacy is turning 4! To celebrate this milestone, we thought we’d give you a brief window into how an idea becomes a We ❤︎ Health Literacy post....

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Social Media Part 3: Face the Crowds on Facebook

In the last installment of our social media series, we shared tips to make your content stand out on Twitter. Today, we’re going to talk about the most popular social media platform in the United...

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Communicating in an Emergency

This year’s hurricane season has been pretty brutal so far. Parts of the United States and the Caribbean are just beginning their recovery from the devastation of Hurricane Irma and Hurricane Harvey....

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